Prima villa in Mauritius, pool and lawn under a blue sky

Prima Concierge

More income. Less effort. Total peace of mind.

Entrust your Mauritius property to Prima — listings, pricing, guests, and upkeep, without the day-to-day load.

Tell us about your property See the plans

Prima penthouse terrace with a view of Le Morne

Prima balcony with a jacuzzi and ocean view

Why owners trust us

90%

of guest requests answered within 1 hour

+30%

Up to +30% revenue with dynamic pricing

24/7

Owner & guest support

Owners trust Prima

concierge (short-term) homes

Property Management homes

53 homes in total

housekeeping & coordination

9 agents · 1 manager · 1 customer relationship manager

Operations

365

days a year

Back-to-back — same-day check-out, clean, check-in.

Live source: Guest App /admin/rentals · Active · Lodgify/PH = concierge, PM1–PM6 = property management.

What owners say

Bernard

Prima Holiday owner · Member for 2 years

I have now entrusted my property to Prima Holiday for two years. The team handles the full management, from marketing to guest communication, while also following up on site. I particularly appreciate the team’s availability and being able to follow reservations and my home’s performance so simply.

Thierry

Member for 1 year

I joined Prima Holiday a year ago to simplify the management of my short-term rental. The team takes care of bookings, guest communication and property follow-up. I also appreciate their approach to rates and marketing, with the aim of optimising reservations while keeping management simple for the owner.

Éloïse

Member for 2 years

I have been working with Prima Holiday for two years and I appreciate being able to leave the day-to-day management of my home to a local team. Bookings, guests and the various on-site needs are taken care of, while I keep good visibility on my property’s activity. It is a real gain of time and peace of mind every day.

Four pillars

Short-term concierge — from go-to-market to owner follow-up.

Showcase

Professional photos, an optimised listing, and dynamic pricing to convert more enquiries.

Welcome

Guest messaging, check-in and back-to-back turnovers, including same-day rotations.

Protect

Booking validation, guest screening and property maintenance.

Transparency & reporting

Lodgify visibility, performance reporting and regular owner follow-up.

Year-round back-to-back turnovers — same-day check-out, clean, check-in, 365 days a year.

The A → Z journey

Create → Publish → Optimise → Convert → Welcome → Maintain

01
Create
We build your file, agree positioning and prepare everything needed to go to market.
02
Publish
Your property is published and kept current on the relevant booking channels, with one calendar.
03
Optimise
Rates, visibility and stay rules are adjusted continuously against demand and your goals.
04
Convert
We answer guests, screen requests and turn interest into solid bookings.
05
Welcome
Arrival, stay and departure are orchestrated for guests — and kept transparent for you.
06
Maintain
Housekeeping, maintenance and quality follow-up are coordinated between stays.

Three concierge plans

Short-term concierge only. % + VAT on the net (after OTA fees where applicable). How net is calculated

Essential Host

15% + VAT on the net

Self check-in/out
−10% direct
Housekeeping on quote

I’m interested in this plan

Premium Host

20% + VAT on the net

In-person check-in
Welcome pack
−10% direct
Housekeeping on quote

I’m interested in this plan

All Inclusive Host

25% + VAT on the net

Premium + housekeeping included
Turnover cleaning included (no separate fee)

I’m interested in this plan

All plans include

· Listings
· Dynamic pricing
· Guest communication
· Screening
· 24/7 support
· Owner access
· Maintenance

Clear commission, calculated on the net

Our fee applies to net rental income after platform fees — not guest-facing gross.

Airbnb

Platform fee ~15.5% → Prima on the net

Booking.com

Platform fee ~16.5% → Prima on the net

Direct

Guest discount per plan; Prima commissions on net received

Tourist tax — handled, not commissioned

We manage declaration and collection. Outside Prima’s commission base.

Outside Prima’s commission base

Transparency & reporting

You keep visibility — calendar, rates, reporting and owner follow-up.

Lodgify visibility

Calendar, practiced rates, current stays and history through your Lodgify owner access.

Reporting

A clear view of bookings and how your home is performing.

Owner follow-up

The team stays available to review results and adjust when needed.

Enjoy your home

Your property remains yours — including for your own stays.

Owner stays at no charge

Stay in your home with no concierge fee.

Cleaning on arrival and departure

The home is prepared for your arrival and reset when you leave.

Block your dates

Simply reserve your personal dates on the calendar.

Linen by Prima

Linens are supplied and managed by Prima for every turnover.

Towels
Sheets
Pillowcases
Tea towels
Bathroom and household linen

Amounts in Mauritian rupees (MUR / Rs).

Housekeeping rates

Rate per visit.

Every rate includes sheets, professional laundry, products and labour.

Year-round back-to-back turnovers — same-day check-out, clean, check-in, 365 days a year.

Full Prima housekeeping rate grid, by service type and bedroom count.
Bedrooms	Check-out		Refresh		Deep clean	In-stay		Daily
Bedrooms	Week	Holiday / WE	Week	Holiday / WE	Deep clean	Week	Holiday / WE	Daily
1 bedroom	Rs 2,000	Rs 3,000	Free	—	Rs 3,500	Rs 1,500	Rs 2,000	Rs 600
2 bedrooms	Rs 3,500	Rs 4,000	Free	—	Rs 5,500	Rs 2,000	Rs 2,500	Rs 600
3 bedrooms	Rs 4,000	Rs 5,000	Free	—	Rs 6,500	Rs 2,500	Rs 3,000	Rs 600
4 bedrooms	Rs 5,000	Rs 6,000	Free	—	Rs 7,500	Rs 2,500	Rs 3,500	Rs 600

Refresh: free on weekdays. No holiday / weekend rate published.

Daily: Rs 600, regardless of bedroom count.

All Inclusive: turnover cleaning included (no separate fee).

Talk about housekeeping

The team on the ground

3 housekeeping teams (3 people + vehicle each) = 9 agents · 1 manager · 1 customer relationship manager.

Housekeeping

3 teams (3 people + vehicle each) = 9 agents

Staff photos coming soon.

Manager

1 manager

Staff photos coming soon.

Customer relationship manager

1 customer relationship manager

Staff photos coming soon.

Let’s talk about your property

Paul & Pierre — Prima Holiday / P2 Properties

Phone: +230 5255 5923

Your contacts

Paul Marrier d'Unienville
Pierre Charpentier

Or use the form — no email addresses are shown on this page.