Short-term concierge

More income. Less effort.

Listings, pricing, guests and upkeep — without the day-to-day load.

Tell us about your property See the plans

What we take on

Four pillars

Short-term concierge — from go-to-market to owner follow-up.

Showcase

Professional photos, a polished listing and dynamic pricing: your home stands out on the channels, converts more enquiries and stays competitive all year.

Welcome

Guest messaging, arrival notes and check-in/out: we orchestrate the welcome and turnovers so the stay is smooth — and you stay at ease.

Protect

Booking validation, guest screening and maintenance follow-up: we filter risk and look after the home between stays.

Transparency & reporting

Online calendar, performance reporting and owner space: you see bookings, rates and invoices without chasing the team.

From A to Z

The A → Z journey

Create → Publish → Optimise → Convert → Welcome → Maintain

01
01
Create
We build your file, agree positioning and prepare everything needed to go to market.
02
02
Publish
Your property is published and kept current on the relevant booking channels, with one calendar.
03
03
Optimise
Rates, visibility and stay rules are adjusted continuously against demand and your goals.
04
04
Convert
We answer guests, screen requests and turn interest into solid bookings.
05
05
Welcome
Arrival, stay and departure are orchestrated for guests — and kept transparent for you.
06
06
Maintain
Housekeeping, maintenance and quality follow-up are coordinated between stays.

Three concierge plans

Short-term concierge only. % + VAT on the net (after OTA fees where applicable). How net is calculated

Included in every plan

The shared base — Essential, Premium and All Inclusive.

Property management
Back-to-back (same-day turnovers)
Household linen management
Listing creation
Guest replies / messaging
Online calendar (all the details)
Owner stays at no charge
Reporting
Payout of every stay that started, at the beginning of month M+1
Invoices available in the owner space
Dynamic pricing
Basic consumables

Essential Host

Shared base

15% + VAT on the net

Self check-in/out
−10% on direct bookings

Housekeeping per the rate grid (not in the plan).

I’m interested in this plan

Premium Host

Includes Essential Host

20% + VAT on the net

In-person check-in/out
Dedicated Guest Manager
Premium welcome pack

Housekeeping per the rate grid (not in the plan).

I’m interested in this plan

All Inclusive Host

Includes Premium Host

25% + VAT on the net

Turnover cleaning included (no separate housekeeping fee)

Turnover cleaning included — other visits stay on the rate grid.

I’m interested in this plan

Clear commission, calculated on the net

Our fee applies to net rental income after platform fees — not guest-facing gross.

Airbnb

Platform fee ~15.5% on the rental base → Prima on the net

Booking.com

Platform fee ~16.5% on the rental base → Prima on the net

Direct

No platform fee; Prima commissions on net received. Guest discount −10% per plan.

Illustrative example

A €1,000 booking, including €18 tourist tax

Guest total €1,000, of which €18 is tourist tax. Tax sits outside Prima’s commission base. Rental base = 1,000 − 18 = €982.

Guest total: €1,000
Tourist tax: €18
Rental base: €982

Tourist tax is never commissioned.

Airbnb

Platform fee ~15.5% ≈ €152

Net ≈ €830

Prima 15% ≈ €124 excl. VAT
Prima 20% ≈ €166 excl. VAT
Prima 25% ≈ €207 excl. VAT

Booking.com

Platform fee ~16.5% ≈ €161

Net ≈ €821

Prima 15% ≈ €123 excl. VAT
Prima 20% ≈ €164 excl. VAT
Prima 25% ≈ €205 excl. VAT

Direct

No platform fee

Net = €982

Prima 15% ≈ €147 excl. VAT
Prima 20% ≈ €196 excl. VAT
Prima 25% ≈ €246 excl. VAT

Rounded figures, for illustration only. Prima commission exclusive of VAT. Actual platform fees may vary.

Tourist tax — handled, not commissioned

We manage declaration and collection. Outside Prima’s commission base.

Outside Prima’s commission base

Transparency & reporting

You keep visibility — calendar, rates, reporting and owner follow-up.

Lodgify visibility

Calendar, practiced rates, current stays and history through your Lodgify owner access.

Reporting

A clear view of bookings and how your home is performing.

Owner follow-up

The team stays available to review results and adjust when needed.

Enjoy your home

Your property remains yours — including for your own stays.

Owner stays at no charge

Stay in your home with no concierge fee.

Cleaning on arrival and departure

The home is prepared for your arrival and reset when you leave.

Block your dates

Simply reserve your personal dates on the calendar.

Linen by Prima

Linens are supplied and managed by Prima for every turnover.

Towels
Sheets
Pillowcases
Tea towels
Bathroom and household linen

Amounts in Mauritian rupees (MUR / Rs).

Housekeeping rates

Rate per visit.

Every rate includes sheets, professional laundry, products and labour.

Back-to-back 365 days a year — we handle same-day turnovers without interruption.

Full Prima housekeeping rate grid, by service type and bedroom count.
Bedrooms	Check-out		Refresh		Deep clean	In-stay		Daily
Bedrooms	Week	Holiday / WE	Week	Holiday / WE	Deep clean	Week	Holiday / WE	Daily
1 bedroom	Rs 2,000	Rs 3,000	Free	—	Rs 3,500	Rs 1,500	Rs 2,000	Rs 600
2 bedrooms	Rs 3,500	Rs 4,000	Free	—	Rs 5,500	Rs 2,000	Rs 2,500	Rs 600
3 bedrooms	Rs 4,000	Rs 5,000	Free	—	Rs 6,500	Rs 2,500	Rs 3,000	Rs 600
4 bedrooms	Rs 5,000	Rs 6,000	Free	—	Rs 7,500	Rs 2,500	Rs 3,500	Rs 600

Refresh: free on weekdays. No holiday / weekend rate published.

Daily: Rs 600, regardless of bedroom count.

All Inclusive: turnover cleaning included (no separate fee).

Talk about housekeeping

Let’s talk about your property

Paul & Pierre — Prima Holiday / P2 Properties

Phone: +230 5255 5923

Your contacts

Paul Marrier d'Unienville
Pierre Charpentier

Or use the form — no email addresses are shown on this page.